Our Services
Complete IT Solutions for
Your Organization
From on-demand support to fully managed IT, we deliver enterprise-grade technology services at mission-friendly pricing. Find the right fit for your organization.
Choose Your Service Level
Service Tiers
Three service tiers designed to meet organizations at any stage of IT maturity.
Pay As You Go
Break/Fix Support
On-demand IT support when you need it. Pay only for what you use—ideal for organizations with minimal IT needs or internal staff.
- No monthly commitments
- Remote and on-site options
- Full range of technical services
- Priority option for repeat clients
- 15% nonprofit discount
Ideal for: Organizations with internal IT staff or minimal technology needs
Learn MoreAll-Inclusive
Managed IT Services
Proactive monitoring, maintenance, and support with predictable monthly pricing. Focus on your mission while I handle your technology.
- Proactive monitoring & alerting
- Responsive helpdesk support
- Maintenance and patching
- Clear response-time commitments
- 15% nonprofit discount
Ideal for: Organizations dependent on technology for daily operations
Learn MoreSpecialized
Security & Compliance
Identity and access security, risk assessments, and compliance support for organizations with regulatory or insurance requirements.
- Identity & access (SSO, MFA)
- PCI, SOX & SOC 2 experience
- Security risk assessments
- vCISO advisory services
- 15% nonprofit discount
Ideal for: Organizations with regulatory requirements or security concerns
Learn MoreNew
AI Automation & Workflows
Practical AI that saves real hours—delivered by someone who builds and operates a live production AI product, not just talks about it. From connecting your apps to building AI assistants over your own data.
- Workflow & app automation (Zapier, Make, n8n, custom)
- AI assistants & chatbots over your docs and data
- Document & data processing—extraction, summaries, reporting
- AI tooling & staff training—safe, practical adoption
Why it's different
Most "AI consultants" have never shipped a production system. I run one: an AI pipeline with paying subscribers, agentic data discovery, and batch LLM processing—built with the same security discipline I bring to every client.
Real builds
Production AI, not slideware
Secure by default
Built by a security engineer
Cloud Services
Cloud Solutions & Migrations
Microsoft 365, Google Workspace, and cloud migrations. Modernize your infrastructure with secure, scalable solutions designed for today's distributed workforce.
- Microsoft 365 & Google Workspace setup and management
- Cloud migration planning and execution
- Backup and disaster recovery solutions
- Hybrid environment support
Cloud Platforms
Microsoft 365
Email, Teams, SharePoint
Google Workspace
Gmail, Drive, Meet
Azure
Infrastructure & Apps
AWS
Cloud Services
Detailed Comparison
What's Included at Each Level
Compare our managed services tiers to find the right fit for your organization.
| Feature | Break/Fix | Essential | Professional | Enterprise |
|---|---|---|---|---|
| Pricing | Hourly quote | Contact for quote | Contact for quote | Contact for quote |
| Remote Troubleshooting | Per hour | Unlimited | Unlimited | Unlimited |
| On-Site Support | Per hour | Billable | 4 hrs/mo | 8 hrs/mo |
| 24/7 Monitoring | — | ✓ | ✓ | ✓ |
| Patch Management | Per hour | ✓ | ✓ | ✓ |
| Endpoint Security (EDR) | — | — | ✓ | ✓ |
| Cloud Backup & Recovery | — | — | ✓ | ✓ |
| Security Awareness Training | — | — | ✓ | ✓ |
| Compliance Monitoring | — | — | — | ✓ |
| vCISO Advisory | — | — | — | 4 hrs/mo |
| Critical Response Time | Best effort | 4 hours | 2 hours | 1 hour |
Pricing is tailored to each organization's size and needs. 501(c)(3) nonprofits receive a 15% discount.
Request a QuoteNonprofit Program
15% Discount for 501(c)(3) Organizations
We're committed to supporting Bay Area nonprofits with enterprise-grade IT at mission-friendly pricing. Qualifying organizations receive 15% off all service tiers.
Learn About Our Nonprofit ProgramNot Sure Which Service Is Right?
Schedule a free consultation and we'll assess your environment, identify your needs, and recommend the best service level for your organization.
Discovery Call
Free 30-minute consultation to discuss your challenges and goals.
Environment Assessment
Complimentary review of your current IT setup to understand scope.
Custom Proposal
Detailed proposal with pricing tailored to your organization.
Or email directly: hello@dvrkgroup.com
Typically responds within one business day · Bay Area / Pacific time